Problem: The game is very, very slow in 2D Follow and Birds Eye battle modes.

Resolution: Change your music settings from MIDI to None or CD. Some Win2K and XP systems have MIDI drivers that slow down the 2D battle processing. The game always defaults to MIDI when it is started up.

Problem: The game is too fast in 2D Follow and Birds Eye battle modes.

Resolution: Switch to Birds Eye view and adjust the slide bar located at the top right of the screen to your desired speed.

Problem: Windows 95 or 98 system Microsoft Internet Explorer doesn't work correctly when it tries to open a second window. The second window opens but never loads.

Resolution:This is probably a problem is with your Oleaut32.dll file. Some users with specific products installed experience this after newer versions of the Oleaut32.dll is installed.  It has something to do with specific DLL configurations that need the older version of this Microsoft DLL.  To restore the older version do the following steps:

Problem: The game locks up/crashes with an 'Error 10' message when I start a battle using the background theme named 'Soranon V'.

Resolution: This is caused by a missing texture file named snow04.bmp. Download it here and copy it into your installed A.I. Wars directory.

Problem: The game locks up/crashes when I start a battle.

Resolution: This is usually due to issues with the default language of your system forcing UNICODE conversions on AI files. If you aren't running the latest version of the SHAREWARE or REGISTERED versions then update them and get the Default Cybugs for non-english based systems from the downloads page. If you are then view the Cybugs that you are attempting to run in a text editor or use the view encrypted file option in the default CAICL editor. If you see <v4ai> at the top of the encrypted section then this Cybug is using code that may not be compatible with your system. Try running battles with Cybugs that do not have this type of compilation. Only Cybugs that have a <start> tag before the data will work on systems that have this problem. Download the .AI File Fixer from the downloads page to convert/Fix problematic AI files.

Problem: 3D battles never run properly or hang when starting.

Resolution: 3D battles use a 3D engine that requires that you have Microsoft DirectX 8 or higher installed and you have 3D video hardware that is DirectX 8 compatible with at least 4MB or video RAM. Windows XP users should ensure that they are running A.I. Wars 5.6.1 or higher for XP compatibility.

Problem: When I launch battles I get errors.

Resolution: This was an issue with some installations of Windows XP. You may need to run it in Windows 98 compatibility mode if you have problems. Also, make sure you have it patched up to 5.6.1 or higher to resolve other XP compatibility issues.

Problem: When I launch A.I. Wars the games 2D graphics look wrong of have black blocks where the graphics should be.

Resolution: This was an issue with some installations of Windows XP. You may need to run it in Windows 98 compatibility mode if you have problems. Also, make sure you have it patched up to 5.6.1 or higher to resolve other XP compatibility issues.

Problem: When I launch A.I. Wars the games 3D graphics look wrong and leave artifacts all over the screen.

Resolution: This was an issue with some Sytems using nvidia based graphics cards with non certified drivers. The last few batches of nvidia drivers have not been WHQL certified. In these cases you'll need to download their last WHQL certified driver which is currently version 30.82. Download it here

Problem: Messages about Microsoft Visual C++ Runtime Library errors. Runtime error! path-file-name abnormal program termination. Both referring to files in Norton or Symantec Internet Security or Virus scanning software. Also Windows update doesn't work now and Windows Internet Explorer doesn't work correctly when it tries to open a second window.

Resolution:This is probably a problem is with your Oleaut32.dll file. Some users with Norton and Symantec products have found these links helpful Try this Microsoft link for help or Try this Symantec link for help.

Problem: When I select Cybugs and add them to the battle list they show up as blank entries on the battle list.  The battles still launch and run fine.

Resolution:This is caused by the Cybug name being too long.  rename the Cybug .ai file to something shorter to resolve this issue.

If this document doesn't address your problem please contact John.Reder@TacticalNeuronics.com via e-mail and give as many details as possible explaining the issue you have (attach screen shots if possible and include your registration code if you are a registered user.)